Faq

Simply browse our products, add items to your cart, and proceed to checkout. Follow the steps to enter your shipping and payment details to complete your purchase.

We accept major credit/debit cards, PayPal, and other secure payment options.

Orders are processed quickly, but if you need to make changes, please contact us as soon as possible. We’ll do our best to accommodate your request.

Delivery times vary based on your location and selected shipping method. Standard shipping typically takes 3-6 business days, while express shipping is faster.

Yes! We ship to multiple countries. Shipping costs and delivery times depend on the destination.

Once your order is shipped, you’ll receive a tracking number via email. You can also track it through your My Orders section.

 If you’re not satisfied with your purchase, you can return it within 1 days of delivery. The item must be in its original condition. Check our Returns Policy for more details.

Once we receive and inspect your return, refunds will be processed to your original payment method within 1 business days.

Each product page includes compatibility details. If you’re unsure, contact us with your vehicle’s make, model, and year for assistance.

Yes, many of our products come with a manufacturer’s warranty. Check the product details for specific warranty information.

You can reach us via email, live chat, or phone. Visit our Contact Us page for support hours and details.

If you receive a damaged or defective product, we understand how frustrating that can be, and we’re here to help resolve the issue quickly. First, we recommend taking photos of the damaged or defective item as evidence. Then, log in to your Genius Shop account and go to your order history. Select the item in question and choose the option to report an issue. You will be guided through the process of submitting your claim, which includes providing details about the damage or defect and uploading the photos you’ve taken. Our team will review your claim and, depending on the situation, arrange for a replacement, repair, or refund. We aim to make this process as smooth and hassle-free as possible.